subscribesubscriber servicescontact usabout ussite mapBuy a Classified
Fri, Nov 20 2009 

Resources

print this story   Print this story
  Post to del.icio.us

Published July 01, 2008 09:07 pm - On the Friday before Father’s Day, Chris Lewis was standing in the kitchen of her Limestone County home when her 15-year-old daughter rushed downstairs shrieking, “Mama! Mama! We won the big-screen TV!”
A few days earlier, Whitney had entered an online Father’s Day promotion by Charter Communications in which, according to the Web page, participants could win “a Giant HDTV” for “The World’s Greatest Dad – Yours!”


Cable system fails to deliver promised prize to local winner


By Jean Cole
jean@athensnews-courier.com

On the Friday before Father’s Day, Chris Lewis was standing in the kitchen of her Limestone County home when her 15-year-old daughter rushed downstairs shrieking, “Mama! Mama! We won the big-screen TV!”

A few days earlier, Whitney had entered an online Father’s Day promotion by Charter Communications in which, according to the Web page, participants could win “a Giant HDTV” for “The World’s Greatest Dad – Yours!”

Participants had to describe why they thought their fathers should win the TV.

“Whitney wrote that her dad gets up every morning and works hard and comes home and works in the yard,” said Chris, who proofed her daughter’s entry. “She didn’t say he was a superhero – just someone who does what he is supposed to do. Maybe that was why she won – because she told it like it is.”

Mike Lewis, Whitney’s dad, works at First Choice Printing in Decatur, where he binds books and makes deliveries.

Charter’s Web page stated that one lucky dad would receive the grand prize – a 65-inch LCD, high-definition, flat-panel television as well as free Charter HD service and the Charter bundle, which includes Internet, cable television and telephone service. Paying the tax on the television seemed to be the only hitch. The Web page also states that four finalists would receive free Charter HD service and the Charter bundle for one year. It was June 13 when Whitney bolted into the kitchen of their Blackburn Road home to share the news with her mother. Whitney, who will be in 10th grade at Clements High School this year, had just spoken with Jeff Hatcher of Charter’s marketing offices in Alabama and Georgia. Hatcher had told Whitney he liked her entry best and that her dad had won the TV. He also spoke with Chris and told her he needed Mike’s W-9 (an IRS form used by a company to request your taxpayer identification number) and Chris’ e-mail address.

Later that day, Hatcher sent the following e-mail message to Chris confirming the win:

“CONGRATULATIONS!

“It was great to speak with you and Whitney today. I’m sure this is going to make for a great Father’s Day gift. I’ve attached the documents that we spoke of and will need to have these filled out and returned so that we can present Mr. Lewis with his prize. Also, if you can think of a couple of days/times next week that would be good for us to come out and deliver the TV, I will get with my team to verify and we’ll get your Hi-Def set up! … Thanks for entering Charter’s Father’s Day Promotion!”

After unsuccessfully trying to fax the W-9, Chris mailed it to Hatcher on June 16. She called June 20 to see if the form had arrived and was told it had not. She called again Monday and reached Hatcher on his cellular telephone.

“When I asked if he had gotten the form, he said he hadn’t gone through his mail yet. He asked if Misty Wade, his associate, had called me,” she said. “Then he started talking about the TV and said something about someone in Georgia and that the expense was too much and that they wanted to give me a 19-inch instead but that he was working on getting me a 42-inch. He said he would call his boss and call me back.”

By Thursday, Chris still had not heard from Hatcher or his office regarding the television.

“I was so disappointed, mainly for Whitney because she had been so excited,” Chris said. “Mike was angry because when I told Whitney, she cried because her dad wasn’t going to get the big TV. Now, I am getting angry because it’s just the principle of it.”

She feared Charter was going to renege on its promise.

Hatcher did not return telephone calls for comment Thursday. A message on his answering machine said he would be out of the office until June 19 but would be checking his messages. He referred questions to Misty Wade, who also did not return a call for comment Thursday.



print this story    email this story   






autoconx
Premier Guide
Find a business

Walking Fingers
Maps, Menus, Store hours, Coupons, and more...
Premier Guide


Premier Guide
Premium Jobs

Circulation Manager
The News Courier is seeking a motivated professional with strong sales and marketing abilities to direct our circulation...>MORE

Parts Counter Person
Need EXPERIENCED PARTS COUNTER PERSON for Kubota and New Holland Dealership. Must be able to work with computers and in ...>MORE

Advertising Account Executive
Do you have an abundance of ambition, confidence and determination? Are you able to easily persuade people? If so, you m...>MORE

Is your company hiring?
Reach more people here. Call today to place your employment ad. The News Courier, 256-232-2720....>MORE

See all ads

Premium Autos

Need to sell your car?
Contact The News-Courier classified department Monday-Friday at (256) 232-2720 or email angie@athensnews-courier.com...>MORE

See all ads

Premium Homes/Rentals

House for Rent
1106 5th Avenue. Newly remodeled inside. 2BR, 1BA, living room, kitchen w/stove & refrigerator. Outside washer / dryer r...>MORE

Selling your house?
Contact The News Courier classified department Monday-Friday at (256) 232-2720 or Fax (256) 233-7753 or email Angie@athe...>MORE

House for Rent
19052 Runway Street, 3BR, semi - furnished. Fenced in backyard. City limits. References required. $700/mo. Shown by appo...>MORE

4 Houses
4 Houses for Sale, Rent or Possible Lease Purchase. $600 - $1200 per month. Flagship Realty, Call Hubert, 777-3330...>MORE

See all ads

Premium Extras

Misc. items
Antique & Old furniture, several pieces; New diesel generator, 550 watts, 120 - 240 volts, electric start; New heavy dut...>MORE

See all ads


 

Community Newspaper Holdings, Inc.CNHI Classified Advertising NetworkCNHI News Service
Associated Press content © 2009. All rights reserved. AP content may not be published, broadcast, rewritten or redistributed.
Our site is powered by Zope and our Internet Yellow Pages site is powered by PremierGuide.
Some parts of our site may require you to download the Flash Player Plugin.
View our Privacy Policy
Advertiser index