The News Courier in Athens, Alabama

Local News

December 18, 2013

Scammers using Athens Utilities’ name to steal from customers

Beware Athens Utilities’ customers: Two scammers have been using the utilities’ name to try to obtain customers’ credit and debit card information, an official said Wednesday.

One scammer, who purports to be calling from the Athens Utilities Billing Center, claims there is an overdue balance that must be paid within the hour or power will be disconnected, said Athens Utilities Customer Relations Manager Amy Golden. The caller is working with a second person, she said.

This is how the scam works: The first person informs you that your bill is past due and must be paid. When you offer to pay immediately, you are either transferred to the second party who asks for your debit or credit card number or you are given a 1-800 number to call, Golden said.

Athens Utilities does not call customers to obtain credit or debit card information, she said.

What you should do

Athens Police Chief Floyd Johnson advises citizens to never give personal information over the phone, and to hang up when they receive a suspicious call. When in doubt on the legitimacy of a call, hang up and call the business directly. Do not use a number provided to you by the person who initiated the call. Use a published number for the business.

If you have questions about your utility bill, call 256-233-8750.


Text Only
Local News


Do you believe America will ever make another manned flight to the moon or another planet?

     View Results
AP Video
Judge Ponders Overturning Colo. Gay Marriage Ban Airlines Halt Travel to Israel Amid Violence NYPD Chief Calls for 'use of Force' Retraining VA Nominee McDonald Goes Before Congress Bush: Don't Worry, Sugarland Isn't Breaking Up US Official: Most Migrant Children to Be Removed Police Probing Brooklyn Bridge Flag Switch CDC Head Concerned About a Post-antibiotic Era Raw: First Lady Says `Drink Up' More Water Courts Conflicted Over Healthcare Law Holder Urges Bipartisanship on Immigration Raw: Truck, Train Crash Leads to Fireball US Airlines Cancel Israel Flights Obama Signs Workforce Training Law Crash Victims' Remains Reach Ukraine-held City Diplomatic Push Intensifies to End War in Gaza Cat Fans Lap Up Feline Film Festival Michigan Plant's Goal: Flower and Die Veteran Creates Job During High Unemployment
Twitter Updates
Hyperlocal Search
Premier Guide
Find a business

Walking Fingers
Maps, Menus, Store hours, Coupons, and more...
Premier Guide

Click HERE to read all your Parade favorites including Hollywood Wire, Celebrity interviews and photo galleries, Food recipes and cooking tips, Games and lots more.
Business Marquee